How to Describe Customer Service on a resume
When seeking a customer service position, it’s crucial to list your relevant experience and skills on your resume. A well-written resume can make a a big difference in getting the job you want. The team at Wollongong Resume, we specialize in providing resume writing services to make you stand out from the rest of the applicants. In this article, we will go over tips on how to write about customer service on a resume.
- Utilize action verbs when explaining your customer service experience, use action verbs like "assisted," "resolved," or "responded." These verbs demonstrate how you’ve actively involved in the work of customer service and achieved outcomes.
- Incorporate specific job duties and responsibilities. Be precise in describing your customer service experience. Instead of using the phrase "worked in customer service," use the phrase "managed an entire team of customer service reps and dealt with complaints from customers."
- Offer metrics: Include relevant metrics such as customer satisfaction ratings to show your effectiveness. For example, "increased customer satisfaction by 15% through efficient methods for problem solving."
- Tailor your resume: Tailor your resume for the customer service position that you’re applying for. Highlight the skills and experience which are most relevant for the position.
- Ask for professional help and proofread Before you submit your resume, proofread it. sending it out to ensure it’s error-free. If you require assistance take advice from a professional through Wollongong Resume.
Following these steps, you can create an effective customer service resume that effectively showcases your relevant experience and skills. Keep in mind to modify your resume to fit the specific position you’re applying to and ensure that you have it proofread before you submit it. Wollongong Resume can also assist you in creating a successful resume that showcases your talents as well as your experience.
