How to present Customer Service on a resume

Posted by Wollongong Resume on 27 Jul 2025

When applying for a client service position, it’s crucial to emphasize your relevant qualifications and experience in your resume. A well-written and professional resume can make an enormous difference in getting the job you’ve been hoping for. In Wollongong Resume, we specialize in offering professional resume writing services to ensure that you stand out the competition. In this article, we’ll give you tips on how to present the quality of service you provide on your resume.

  1. Use action verbs: When describing your customer service experience you should use action verbs such as "assisted," "resolved," or "responded." These verbs prove that you’ve been actively involved in your work with customers and achieved the desired results.
  2. Incorporate specific job duties and responsibilities. Be specific when you describe your customer service experience. Instead of telling the reader that you "worked in customer service,"" mention that you "managed a team of customer service representatives and handled customer complaints."
  3. Use metrics: Provide relevant indicators such as satisfaction rates to prove your effectiveness. For example, "increased customer satisfaction by 15% with effective methods for problem solving."
  4. Make your resume more tailored: Customize your resume to the specific customer service job you’re applying for. Highlight the abilities and experience that are most relevant to the job.
  5. Get professional assistance and proofread your resume You should proofread your resume prior to uploading it to ensure it’s not erroneous. If you require assistance take advice from a professional from Wollongong Resume.

Following these steps that you will be able to craft an effective customer service resume that effectively highlights your relevant work experience and abilities. Remember to customize your resume for the position you’re applying to and make sure you proofread it prior to submitting it. Wollongong Resume can also assist you in creating an effective resume that highlights your abilities and experiences.

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