How to present Customer Service on a resume

Posted by Wollongong Resume on 12 Jun 2025

When seeking a customer service job, it’s important to list your relevant experiences and abilities on your resume. A well-written resume can make a significant difference in obtaining the job you’ve been hoping for. At Wollongong Resume, we specialize in resume writing to assist you in standing out your competition. In this post, we’ll give you tips on how to write about the level of customer service in your resume.

  1. Utilize action verbs: When discussing your customer service experience make use of action verbs like "assisted," "resolved," or "responded." These verbs show that you are actively engaged in your customer service activities and have achieved results.
  2. You should include specific job responsibilities and responsibilities. Be clear in describing your customer service experience. Instead of using the phrase "worked in customer service,"" say "managed the team of customer service representatives and handled customer complaints."
  3. Give metrics: Include pertinent metrics , such as customer satisfaction rates to demonstrate the impact of your work. For instance, "increased customer satisfaction by 15% through efficient problem-solving techniques."
  4. Create a custom resume by tailoring your resume to the specific customer service position you’re applying for. Highlight the experience and skills that are most relevant to the job.
  5. Proofread and seek professional help You should proofread your resume prior to submitting it to ensure that it’s not erroneous. If you require help look into professional help at Wollongong Resume.

By following these tips and guidelines, you can write a customer service resume that effectively highlights your experience and expertise. Be sure to tailor your resume to the job that you’re applying for and to proofread it before submitting it. Wollongong Resume can also assist you in creating a successful resume that highlights your abilities and work experience.

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