How to Describe Customer Service on a resume
When seeking a customer service position, it’s crucial to showcase your relevant qualifications and experience on your resume. A well-written and professional resume can make an enormous difference in getting the job you’re looking for. Here at Wollongong Resume, we specialize in offering professional resume writing services to assist you in standing out the rest of the applicants. In this article, we’ll discuss tips on how to convey customer service in a resume.
- Utilize action verbs when explaining your customer service experience, use action verbs like "assisted," "resolved," or "responded." These verbs prove how you’ve actively involved in customer service work and achieved outcomes.
- Make sure to include specific job duties and responsibilities. Be precise in your description of your customer service experience. Instead of telling the reader that you "worked in customer service," write "managed an entire team of customer service reps and handled customer complaints."
- Use metrics: Provide relevant metrics , such as customer satisfaction rates , to prove the impact of your work. For instance, "increased customer satisfaction by 15% through effective method of problem-solving."
- Tailor your resume: Tailor your resume to fit the customer service job you’re applying for. Highlight your skills and experiences that are most relevant to the job.
- Proofread and seek professional help Make sure you proofread your resume prior to sending it out to ensure it is error-free. If you require assistance take advice from a professional at Wollongong Resume.
Following these steps that you will be able to craft your resume for customer service that effectively showcases your relevant experience and abilities. Make sure to customize your resume for the specific position you’re applying to and make sure you proofread it prior to submitting it. Wollongong Resume can also assist you in writing a powerful resume that showcases your talents as well as your experience.
