How to describe customer service on a Resume
When trying to get a customer service job, it’s important to emphasize your relevant experiences and abilities on your resume. A well-written and professional resume can make the difference in getting the job you want. At Wollongong Resume, we specialize in offering professional resume writing services to help you stand out from the competition. In this article, we will give you tips on how to describe the quality of service you provide on your resume.
- Use action verbs: When you are describing your customer experience, use action verbs like "assisted," "resolved," or "responded." These verbs prove how you’ve actively involved in customer service and have achieved results.
- Make sure to include specific job duties and responsibilities. Be clear when describing your customer service experience. Instead of saying "worked in customer service," say "managed a team of customers service representatives and took care of customer complaints."
- Use metrics: Provide relevant metrics like customer satisfaction rates to prove your contribution. For instance, "increased customer satisfaction by 15% through effective methods for problem solving."
- Customize your resume: tailor your resume to the specific customer service job you’re applying for. Highlight the skills and experience that are relevant to the job.
- Ask for professional help and proofread: Proofread your resume before you submit it to ensure it’s not erroneous. If you need assistance seek professional assistance by contacting Wollongong Resume.
By following these tips that you will be able to craft a customer service resume that effectively showcases your relevant experience as well as your skills. Make sure to adapt your resume to the specific position you’re applying to and be sure to proofread your resume prior to submitting it. Wollongong Resume can also assist you in creating an effective resume that displays your capabilities and work experience.
