How do you describe Customer Service on a resume
When applying for a customer service job, it is essential to showcase your relevant expertise and experiences on your resume. A professionally written resume can make the difference in getting the job you’ve been hoping for. The team at Wollongong Resume, we specialize in writing resumes to aid you in standing out from your competition. In this post, we’ll give you tips on how to talk about customer service in a resume.
- Utilize action verbs when explaining your customer service experience make use of action verbs such as "assisted," "resolved," or "responded." These verbs demonstrate how you’ve actively involved in customer service and have seen results.
- Make sure to include specific job duties and responsibilities. Be clear when you describe your customer service experience. Instead of using the phrase "worked in customer service," say "managed an entire team of customer service representatives and took care of customer complaints."
- Offer metrics: Include relevant measures such as satisfaction rates , to prove your impact. For example, "increased customer satisfaction by 15% with effective method of problem-solving."
- Make your resume more tailored: Customize your resume to fit the customer service position that you’re applying for. Highlight your skills and experiences which are relevant to the position.
- Proofread and seek professional help Make sure you proofread your resume prior to sending it out to ensure it’s not erroneous. If you require assistance you can seek help from a professional with Wollongong Resume.
Following these steps, you can create your resume for customer service that effectively highlights your experience and capabilities. Be sure to modify your resume to fit the specific job you’re applying for and check it for errors before submitting it. Wollongong Resume can also assist in creating a professional resume that showcases your talents and expertise.
